1. What services does Hemco Designs offer? Hemco Designs specializes in designing, manufacturing, and supplying high-quality uniforms, apparel, and branded merchandise for various industries, including corporate, hospitality, healthcare, education, and sports.
2. Where is Hemco Designs located? We are based in Kenya and serve clients locally and across the East African region. Please contact us directly through the contact information on our Contact Us page for specific details about our office or factory locations.
3. What types of uniforms do you design and manufacture? We provide uniforms for various sectors, including but not limited to:
- Corporate uniforms (suits, shirts, blouses)
- Hospitality uniforms (chef coats, aprons, housekeeping attire)
- Healthcare uniforms (scrubs, lab coats, patient gowns)
- School uniforms (primary, secondary, and tertiary institutions)
- Sportswear (jerseys, tracksuits, and activewear)
4. Can I customize designs for my uniforms or merchandise? Absolutely! We offer fully customizable options, including branding with logos, slogans, and unique designs. Our team works closely with clients to ensure your vision is brought to life.
5. What is the minimum order quantity (MOQ)? Our MOQ depends on the type of product and customization requirements. For details, please contact us, and we’ll guide you based on your needs.
6. Do you offer design services? Yes, we provide professional design services. Whether you need a new concept or tweaks to an existing design, our creative team is ready to assist.
7. What materials do you use? We use high-quality materials tailored to the client’s specific needs and preferences. Options include cotton, polyester, blends, and other specialized fabrics.
8. How long does it take to complete an order? The turnaround time varies depending on the complexity and size of the order. Typically, production takes 1-6 weeks after design approval depending on the work. We strive to meet deadlines and accommodate urgent requests where possible.
9. Do you provide delivery services? Yes, we offer delivery services within Kenya and to other East African countries. Delivery timelines and costs depend on the destination and order size.
10. Can I order samples before placing a bulk order? Yes, we provide samples upon request to ensure you are satisfied with the design, material, and quality before proceeding with large-scale production.
11. What are your payment terms? We require a deposit to commence production, with the balance payable upon delivery or completion. Detailed terms will be discussed during the order confirmation process.
12. How do I place an order? You can place an order by:
Visiting our office in Nairobi or Mombasa or get in touch through the contact information on our Contact Us page
13. Do you offer after-sales support? Yes, we are committed to customer satisfaction. If you have any issues with your order, please contact us, and we’ll work to resolve them promptly.
14. How do I contact Hemco Designs?
Please get in touch through the contact information on our Contact Us page
If you have additional questions or inquiries, please don’t hesitate to contact us. We look forward to working with you!